Everything you need to know about booking, prices, luggage, child seats, routes, cross-border transfers and more. If you still can't find your answer, our team is just a message away.
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You can book online through our website in a few simple steps: choose your route, date, time and number of passengers, see your fixed fare, and submit your details. You’ll receive an email (and optionally WhatsApp) confirmation with all booking information.
We recommend booking at least 24 hours in advance, especially during high season. However, we can often accommodate same-day or last-minute bookings depending on availability.
Yes. When you fill in the booking form, simply add your return details. In many cases we can offer package pricing or a small discount when both legs are booked together.
Yes. You can reply to your confirmation email or contact us via WhatsApp with your new details. Please send changes at least 12–24 hours before pickup whenever possible so we can update the schedule.
Yes. You can cancel free of charge up to 24 hours before pickup. Cancellations less than 24 hours before pickup may incur a fee, depending on how close to pickup the cancellation occurs and whether the driver has already been dispatched.
Our prices are fixed per route and per vehicle and are confirmed before you book. There are no surprises at the end of the trip under normal conditions.
All prices listed are per vehicle, not per person. A standard sedan carries up to 4 passengers and a minivan typically carries up to 6 passengers. You will see the price for each vehicle type during booking.
No. Our fares are the same 24/7, including weekends and public holidays, for all standard routes with pre-booking.
Yes. The standard car (up to 4 passengers) has one fixed price, and the minivan (up to 6 passengers) has a separate fixed price. You will see both when you select a vehicle type in the booking form.
We accept online card payments through our website and, in many cases, cash or card directly to the driver (subject to card terminal availability). Available options are shown during booking and in your confirmation email.
No. Our fares include VAT, airport parking fees, tolls and standard waiting time for delayed flights and normal traffic. For cross-border transfers, standard border waiting is included; if there are exceptionally long delays, any additional waiting charge is clearly explained before continuing.
Your driver will be waiting inside the arrivals hall, after baggage claim, holding a sign with your name or your company name. Exact details are included in your confirmation email.
We monitor all incoming flights. If your flight is delayed, we automatically adjust the pickup time and your driver will still be there – no extra charge for reasonable delays.
If you land earlier, we do our best to have your driver at the meeting point as quickly as possible. In many cases, they are already nearby and monitoring your flight.
Your confirmation email includes a 24/7 contact number and/or WhatsApp. Call or message us, and we’ll connect you with your driver immediately and guide you to the meeting point.
For airport pickups we include a free waiting window (typically around 60 minutes) from the moment your flight lands. After that, additional waiting may incur a small charge, which the driver or our office will always explain to you first.
We use modern, air-conditioned sedans and minivans (for example Mercedes E-Class, V-Class or similar), suitable for airport transfers, long-distance trips and business travel.
A standard sedan carries up to 4 passengers. Our minivans typically carry up to 6 passengers. For larger groups, we can organise multiple vehicles or minibuses on request.
A standard sedan usually fits 2–3 large suitcases plus 2–3 smaller bags. A minivan can fit more luggage and bulky items such as strollers. If you have extra luggage, sports equipment or unusually large items, please tell us in advance so we can assign a suitable vehicle.
Yes, as long as you inform us in advance. Some items may require a minivan or special arrangement.
Yes, we provide free Wi-Fi in most vehicles, subject to network coverage and technical conditions.
Yes. Child and baby seats are available free of charge. Please specify the age of your child in the booking form so we can prepare the correct seat type.
Yes. We follow Cyprus road safety regulations and our drivers are trained to install and use child seats correctly. Children must travel in appropriate seats or with proper restraints.
Yes. Our drivers are happy to help with getting in and out of the vehicle and with luggage. If you need special assistance, please mention it when booking so we can allocate extra time and, if possible, a more suitable vehicle.
Availability is limited. Please contact us in advance to check and arrange a suitable vehicle if possible.
From Larnaca Airport (LCA) we cover most of Cyprus, including Larnaca City, Ayia Napa, Protaras, Pernera, Paralimni, Kapparis, Nicosia, Limassol, Pissouri, Paphos, Polis, Latchi and selected cross-border routes to Kyrenia, Famagusta and Ercan Airport (under legal and practical conditions).
Yes. From Paphos Airport (PFO) we provide transfers to Limassol, Nicosia, Larnaca City, Larnaca Airport, Ayia Napa, Famagusta and other destinations on request.
Yes. We offer many city-to-city routes, for example Nicosia ↔ Limassol, Nicosia ↔ Larnaca, Limassol ↔ Paphos and Limassol ↔ Troodos. Contact us with your pickup and drop-off locations and we will send you a quote if your route is not listed on the website.
Yes, we provide cross-border transfers to Kyrenia (Girne), Famagusta and Ercan Airport (ECN), subject to legal and practical conditions. These routes include assistance with checkpoint procedures where regulations allow.
Yes. You must carry a valid passport or ID suitable for crossing the checkpoint. We will remind you about this requirement and guide you through the process as far as regulations allow.
Yes. For longer journeys we assign experienced drivers and suitable vehicles, and we allow short comfort breaks along the way. Many routes are mostly motorway, making them quite smooth.
Yes. Short stops are usually included free of charge — just ask your driver. If you plan multiple or extended stops, we can price it as a custom day trip.
Yes. Our drivers frequently operate night routes, and we apply strict safety and rest policies. Fares are the same 24/7 for standard pre-booked transfers.
Yes. We can issue invoices and receipts for corporate or business travel. Please provide your company details when booking or after your trip.
Yes. We can organise multiple vehicles or minibuses for events, weddings, conferences and corporate groups. Contact us with your dates, times and group size.
Yes. On request, we can arrange executive vehicles and VIP-level service for special guests, corporate clients or events.
If you’ve travelled with us before and have a preferred driver, let us know in advance and we will do our best to assign them, subject to availability and scheduling.
Yes. All drivers are fully licensed, insured and vetted under Cyprus law and our internal standards.
Yes. We offer 24/7 service, including holidays and late-night or early-morning arrivals, for all pre-booked routes.
You can contact us by email or WhatsApp. We take feedback seriously and aim to respond to all issues quickly and professionally.
No. All our transfers are private. You never share the car with strangers unless you explicitly request a shared arrangement for your own group.
